Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,819 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,819 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 27th May 2025

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm afraid the mussels were inedible. So different to the last ones we had a few weeks ago. They didn't look good, there were far to many with broken shells and they tasted grainy. I wouldn't chanel ordering them again. The rest of the order was fine and the crab delicious.”

Helpful Report

Posted 2 weeks ago

“Unfortunatley a bad experience with the Carlingford oysters delivery this time around. Ordered box of which 25% of the osysters were open on arrival and would not tap close / shut and therfore were dsicarded. The remaining oysters were enjoyable, however the experience was dented by the 1/4 of the delivery not being usable. Overall the remained items in the order were acceptable and have rated accordingly.”

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Posted 2 weeks ago

“average as delivery can not be determined”

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Posted 3 weeks ago

“We enjoyed our visit to Battersea and the fish pie very much Unfortunately the crab fries weren’t so good as they were not crisp and quite soggy. I had them on a previous visit and thought they were excellent. Sadly not on this occasion.”

Helpful Report

Posted 1 month ago

Thank you for your review, David! We're glad to hear you enjoyed the fish pie during your visit to Battersea. However, we're sorry to learn that the crab fries didn’t meet your expectations this time around. Your feedback is valuable to us, and we will certainly pass it along to the correct team. Best, The Wright Brothers Team

Posted 1 month ago

“My oysters arrived looking great and the packaging was perfect. However I wrote to customer service asking whether I could place an order for more oysters on a continual weekly basis and was told that I could not. You want a review but are turning business away?!”

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Posted 4 years ago

“Good Samphire and Lemon Sole. Poor Dover Soles.”

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Posted 2 months ago

Thank you for your review, Carole. We’re glad to hear you enjoyed the Samphire and Lemon Sole! However, it’s disappointing to learn that the Dover Sole didn't meet your expectations. Your feedback is invaluable to us as we continually strive to improve our offerings. We appreciate you taking the time to share your thoughts and hope to provide a better experience in the future. Best regards, The Wright Brothers Team

Posted 2 months ago

“Sorry to say the mussels , were very strong in taste , not enjoyable .”

Helpful Report

Posted 1 year ago

“Bit disappointing this time. Don't know if it was because it was Xmas, but half the oysters and mussels were dead. No crab, substituted with frozen crab claws which were grainy and inedible. Whelks were over cooked and too tough to eat.”

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Posted 5 months ago

“Disappointed with some items, happy with delivery.”

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Posted 5 months ago

“Overall Ok. See below for further insights so you can improve.”

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Posted 5 months ago

“Scallops good but hot smoked salmon a big disappointment”

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Posted 5 months ago

“Not as good as expected”

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Posted 6 months ago

“With the exception of delivery is all good”

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Posted 8 months ago

“The oysters were exceptional. The delivery was not good. I asked for the parcel to be left in a safe place, but it was left on the doorstep in full view - many parcels have been stolen from front door steps in my area.”

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Posted 8 months ago

“Not too good this time”

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Posted 1 year ago

“Prawns in mayo - it was split and really unpleasant. Taramasalata was grainy and not enjoyed by anyone. Scallops were ok, but way smaller than expected. Delivery was prompt and well packaged - so well so I managed to lose the mackerel pate apparently. Smoked salmon is great though but wouldn’t buy any extras again.”

Helpful Report

Posted 1 year ago

“I usually really like the quality of the products but in my last order of mussels over half of them were dead and couldn't be used so it was a massive waste of money. I had specifically ordered them from Weight brothers because of the high quality they usually have but this time they weren't to that same quality.”

Helpful Report

Posted 1 year ago

Hi Cathrin, Thanks for your review. We are very sorry that you received some poor quality Mussels. We are investigation what may have gone wrong. In the meantime, our customer service team have emailed you separately to resolve the situation. Many thanks, The Wright Brothers

Posted 1 year ago

“Not impressed, overpriced won’t be using again.”

Helpful Report

Posted 1 year ago

“The oysters arrived as scheduled on the Saturday -nicely packaged with ice packs, clear instructions etc - beautiful! Unfortunately, when we started to shuck the oysters on the Sunday, at least 4 of the 48 were open. That is not good enough and is why I am giving you a 3 out of 5.”

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Posted 1 year ago

“Crab was disappointing.”

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Posted 1 year ago

Wright Brothers is rated 4.8 based on 2,819 reviews