Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,819 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,819 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 27th May 2025

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The oysters were absolutely superb but unfortunately the frozen giants crab claws were not nice at all. They were tasteless and tough.A great disappointment”

Helpful Report

Posted 4 years ago

Hi Stephen, Thank you for your feedback. We're glad that you enjoyed the oysters but are sorry about the King Crab claws. We appreciate all feedback from our customers and I have passed this over to the rest of the team who will look into this matter and make the necessary improvements. In the meantime, I will be in touch with you directly soon to be speak about this further. Kind regards, Michelle

Posted 4 years ago

“Good quality and huge amount of crab. The sole fillets were very small though.”

Helpful Report

Posted 4 years ago

Hi there, Thank you very much for your feedback. We are happy to hear that you enjoyed the crabs and the quality of your order, but are sorry about the size of the Lemon Sole fillets received. I will be in touch with you directly soon for more information and to speak about this further. Kind regards, Michelle

Posted 4 years ago

“The oysters were superb but the snow crab was extremely poor value for money, there was little meat and the sweetness of the flesh long gone”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your feedback and for bringing this to our attention. We're glad to hear that you enjoyed the oysters but are sorry to hear about the crab clusters as they are one of our high quality products. We will pass your feedback over to our team who will look into this matter. In the meantime, I will be in touch with you shortly to discuss this further. Kind regards, Michelle

Posted 4 years ago

“Food great (was for a 50th anniversary) but had no idea if it was actually arriving because DPD sent a cancellation email the day before. Emailed wright brothers support emails and HQ but was ignored. Delivery turned up out of blue but no communication from anyone. Would probably look for a company with better customer service for a similar delivery in the future (or one who would at least acknowledge an email).”

Helpful Report

Posted 4 years ago

“Dover soles not skinned and a bit tired. Hake OK”

Helpful Report

Posted 4 years ago

“Fish great, delivery poor. There’s someone at our house all the time, the first time the fish wasn’t delivered as the driver said no one was at home (not true). Next day (after I had spoken to customer service) the fish was left behind the door that we discovered only hours later. For that reason will not order again.”

Helpful Report

Posted 4 years ago

“Not as good as previous orders......scallops smaller,crab in a scallop shell rather that the usual crab shell and wrong box delivered so had to phone for correct delivery to come back to me,meanwhile could feel the other persons delivery defrosting.”

Helpful Report

Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,819 reviews