Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,909 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant! Very high quality produce, very well packaged and speedy delivery as well-no hesitation in using Wright Brothers again and recommending others to use them!”

Helpful Report

Posted 3 months ago

Dear Judy, Thank you for your kind review. It is always wonderful to hear when a customer appreciates our products and services. Every day, we strive to deliver the best produce and service possible. Thank you so much for sharing your experience with us, as well as with your friends and family. We look forward to delivering to you again soon. Best regards, The Wright Brothers Home Team

Posted 3 months ago

“Disappointed in the shipment of 18 scallops on the shell. None of the scallops were cleaned, full of grit and leftover waste.”

Helpful Report

Posted 3 months ago

Dear Wendy, Thank you for your feedback. We are very sorry to hear that the scallops did not meet your expectations. I have passed your feedback to our Production Manager, who will look into the case and ensure a relevant solution is found for the future. Best regards, The Wright Brothers Home Team

Posted 3 months ago

“Just fabulous”

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Posted 3 months ago

Dear Timothy, Thank you for your kind review. We are very happy to hear that you appreciated our products and service. Thank you for being part of our family. Best regards, The Wright Brothers Home Team

Posted 3 months ago

“Lovely place, nice food and very friendly staff. Special thanks to the waiter Soufiane for his excellent service. Well done 😍”

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Posted 3 months ago

“Delicious- followed the online recipe tutorial to make roasted turbot with lemon and fennel”

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Posted 3 months ago

Dear Amanda, Thank you for your kind review and for sharing the amazing meal you prepared. It looks fantastic and delicious! We are very happy to hear that we could be part of such a wonderful experience. Thank you for being part of our family. Best regards, The Wright Brothers Home Team

Posted 3 months ago

“A first order for this company all items arrived and looked very fresh straight in to freezer very well packaged and clearly marked customer service must be said better than a lot of online sellers will return once eaten what we had ordered”

Helpful Report

Posted 3 months ago

Dear Mrs. Wills, Thank you so much for your kind words and for choosing us for your first order. We’re delighted to hear that everything arrived to your satisfaction and met our standards — that really means a lot to our team. We hope you will enjoy our lovely products. We truly appreciate your trust and look forward to welcoming you back once you’ve enjoyed your order. Warm regards, The Wright Brothers Home Team

Posted 3 months ago

“Excellent service. Responded within a few minutes to my chat query. Very helpful - arrived as stated, well packaged and with instructions. Priducts of the highest quality. Thanks - will be using this company again.”

Helpful Report

Posted 4 months ago

Hi Deborah, Thank you so much for your lovely 5-star review! We’re so pleased you’re satisfied with both our service and products. We work very hard to give our customers the 5-star experience they deserve. We really appreciate your kind words and look forward to serving you again soon! Warmest Regards, The Wright Brothers Home Team

Posted 4 months ago

“Delicious product. will definitely re-order. However huge amount of packaging for a small tin and the delivery was sent to the wrong address. Not your fault, but DPD should be more careful reading delivery instructions.”

Helpful Report

Posted 4 months ago

Hi Billie, Thank you so much for your kind words. We're very happy to hear you enjoyed the product and plan to order again! We really appreciate your feedback regarding the packaging – we're actively working on ways to reduce excess materials while still keeping everything safe during transit. Sorry to hear about the delivery issue. While it's out of our hands once it’s with the courier, we completely agree that delivery instructions should be followed more carefully, and we'll pass this on to DPD. Thanks again for your support – we look forward to sending you more soon! Warmest Regards The Wright Brothers Home Team

Posted 4 months ago

“You delivered, very efficiently, 5 prepared Dover Sole and 2 brown shrimp portions which I prepared for dinner the same day. The products were of the best quality and everyone commented how delicious it was ( more for the quality of food than my cooking prowess I suspect !)”

Helpful Report

Posted 4 months ago

Hi Paul, Thank you so much for your kind words! We’re delighted to hear that the Dover Sole and brown shrimp were such a hit at dinner — it sounds like a wonderful meal! We're sure your cooking skills played a part too, but we’re very happy the quality of our seafood stood out. We truly appreciate your support and look forward to delivering to you again soon. Warmest regards, The Wright Brothers Home Team

Posted 4 months ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

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Posted 4 months ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

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Posted 4 months ago

“Juliana is the best and caring waitress, we are very well looking after, many thanks Patrick Tan”

Helpful Report

Posted 4 months ago

“Fabulous produce. Delicious in a paella.”

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Posted 4 months ago

Hi Andrew, Thank you so much for your kind review and the amazing picture. We’re so pleased to hear you enjoyed the produce — and even more so that it made a delicious addition to your paella! Sounds like a fantastic meal. Warmest regards, The Wright Brothers Home Team

Posted 4 months ago

“Excellent little place with big but simple heart ...went with a great mate ...buzzy and busy which is a great sign of a honest honed business...top drawer thanks Jeff”

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Posted 4 months ago

“Oysters and Crevettes were beautifully fresh and well packaged. Ordered on Wednesday and received on Friday morning. Enjoyed by all and will definitely order again!”

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Posted 4 months ago

Hi Susan, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the oysters and crevettes, and that everything arrived fresh and well-packaged. It’s great to know they were a hit with everyone. We look forward to serving you again. Best regards, The Wright Brothers Home Team

Posted 4 months ago

“Ordered two for an alternative Sunday lunch and wasn't disappointed. Simply baked for under 30 minutes with lemon slices and olive oil, accompanied with a fresh mixed herb gremolata. Very tasty and enjoyable.”

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Posted 4 months ago

Dear Bob, Thanks so much for the great review! We're thrilled to hear your Sunday lunch was a hit, and honestly, now we’re all craving fish with lemon, olive oil, and a gremolata twist! We’re delighted to have been part of such a tasty and enjoyable meal. Looking forward to fueling your next culinary masterpiece! Best regards, The Wright Brothers Team

Posted 4 months ago

“Mussels are rather old and chewy. poor value for money”

Helpful Report

Posted 4 months ago

Dear Nicolas, We're very sorry to hear about your disappointing experience with our mussels. I've just sent you a private email regarding this matter. Please do check your spam or junk folder in case it didn’t reach your main inbox. I look forward to speaking with you soon. Best regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 4 months ago

“Package arrived as planned containing the still fresh trout nicely chilled”

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Posted 4 months ago

Dear Anne, Thank you for your lovely review. We're delighted to hear that our service and quality food brought you joy. We look forward to serving you again soon. Best regards, Mirko The Wright Brothers Home Team

Posted 4 months ago

“Both fish were really nice and fresh. I was less impressed with the cleaning of the fish though. It still had gills, fins, blood line and some scales left. I had to clean it properly myself at home. Maybe a consideration for next time”

Helpful Report

Posted 4 months ago

Hi Marwan, Thank you for your feedback and for choosing our fresh fish. We’re glad to hear you enjoyed the quality and freshness, but we’re sorry the cleaning did not meet your expectations. We’ve passed your comments on to our production team for review and improvement. We appreciate you bringing this to our attention, as it helps us provide a better experience for all our customers. Best regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 4 months ago

“Super service and always only fresh product. Customer service is another level and could be a good example of how customer service in all companies should work. Would recommend to everyone”

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Posted 5 months ago

Dear Aurimas, Thank you so much for your kind words! We are very pleased to hear that you’ve been happy with both our service and the freshness of our products. Your feedback truly means a lot to the whole team. We always aim to deliver the best possible experience, and it’s wonderful to know it’s being so well received. We really appreciate your recommendation and look forward to serving you again soon! Best regards, Mirko Customer Service Manager The Wright Brothers Home Team

Posted 5 months ago

Wright Brothers is rated 4.8 based on 2,909 reviews