Compare and contrast. Went to wright bros Battersea power station this Sunday (father's day) with no reservation. Got a table, food and wine lovely, but more importantly the service was fantastic. Happily paid the bill plus service charge and left an additional tip. So impressed returned today however although the food and wine was equally good the service wasn't a patch on the day before. Constantly kept having to request service although we waited and waited and restaurant was no where as busy as day before and we only approached service staff when they didn't look as though they were serving other tables. 'Yes I'll be there' in a moment' was the response initially and that continued with following
requests. Sat there with our oysters waiting for our drinks and then when they turned up the wine disappeared following a request for a wine cooler which again we had to chase up after it disappeared and we wanted a top up. £168 later we have skipped dessert and check please. Although food and wine were good we eat out a lot and service is everything. We are nice people and not hugely demanding but if service is not right we won't return . Stupidly we paid the £26 service charge automatically added to the bill
11 months ago
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