I was very disappointed with the service given here. Firstly it was very expensive, £75 to bring a dress in very slightly under the arms and lift around the neck. Then they wanted the money up front, this was in case I didn't come back for my dress.....it was a bridesmaid dress that cost £250, I was coming back for it!. If they are worried take a deposit or card details but I wouldn't expect to pay for a service in advance. Then was the fitting, we got there in the end after going back 3 times, the person who did the initial fitting wasn't the person doing the alterations so she had no idea at all what shape etc she was altering to so of course it was all wrong. The dress was very slightly damaged and the owner was very rude and abrupt, just kept asking me how i wanted to pay my balance, offered no apology, told me there was no damage even although his seamstress pointed it out!!!! No customer service whatsoever, only focussed on money, very poor and would definitely not recommend them to anyone.