Don't even want to rate the service it was that bad but had to give a one for it to be accepted. First I was told my order would be ready by the following week then told on the morning of collection that its going to be another 2 days. After calling them and saying I can't wait when I went to pick up my garment it was adjusted wrong even though I gave a sample. I was then accused of maybe being in a hurry the day I came to give it in because I gave a sample even though I wasn't offered a fitting. Then I was told it would be another two days to fix! Then told to come back in two hours! Not acceptable. No genuine apology or anything. Won't be using them again. Shame because they were good when the old seamstress was there.