I rang zipyard 4 days before coming regarding a bridesmaid dress which needed cups and alterations with a tight turnaround I was told this was possible and so I cancelled an appointment with a trusted friend who is a seamstress and couldn't do the cups. On arrival, I was told cups weren't possible. I was quite cross about this as I had limited time to sort dress alterations. However what I found extremely frustrating was to be spoken to like an idiot. To be told ' you have big boobs' is neither constructive or helpful. I have DD cup so I'm fully aware they are big! They then came out with ridiculous suggestions such as cloth to provide support- it was clear they had no idea. I'm quite knowledgeable on dress alterations as I'm also a bride to be To top it off to be told at the end ' you be happy bride and you have babies' in a patronising tone when I am visibly cross is completely ridiculous. I would have preferred an apology and for them to behave as a professional as possible considering circumstances . I have never felt so humiliated in all my life. This could have been simply resolved by them admitting fault and not coming out with ridiculous, patronising. irrelevant waffle. However on a positive note the alteration was done ok