I used this type of service as a convenient option for selling my car. My experience was the absolute opposite! It was awful. In my opinion any tactic is used to reduce the price they originally offer. Like other reviews about this company state, it all seems ok until the end. Then the dishonesty starts. I gave them details for my car which is 3 years old and was given a price. This was agreed and all seemed ok. A guy came to collect the car as arranged (he was transport only and actually very nice). After photos and phone calls by him I received a phone call from Craig my contact stating there was a problem so the price was reduced by £800! That problem was a joke! He claimed my mileage was wrong as I had stated the car had only done 2,200 when in fact it had done just over 22,000 (actually low for 3 years old). Who has a three year old car and only does 2,200 miles in that time! Clearly a typo I thought, but no, when I queried why he hadn't asked about this ridiculous low mileage he went on to say he had. Apparently my husband had confirmed it was accurate. This was totally and utterly untrue. Furthermore he inferred we had told a lie. At this point I told him I would never do business with this unprofessional and dishonest company or play his game. I had a lucky escape as I was not desperate or trapped needing to sell. Unfortunately others who use these services can be trapped. This company, in my opinion and experience, take full advantage and use unethical tactics to get their quote down. For me, as all my documents and car was in order they used this mileage ploy as a lever to drop the price. I cannot in any way recommend and would say avoid at all costs!