I’ve taken online courses before via The CE Shop. This time I needed to swap out a course that I no longer needed. I was told by the online customer service person that there is a “policy” and he couldn’t do it because the deadline was so close. I asked for a copy of the written “policy”, or to direct me where I could find the “policy”. I was told it was a “none customer facing policy”. I’ll leave this right here.
2 years ago
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