“I liked taking the class. The material and videos were great. I understand there are time deadlines that must be met to complete the course, but what I did not like is there is no reminder schedule. Or if there is, it didn't work for me. I have taken the class twice and missed a deadline twice which resulted in having to take the class again, and of course, pay again. I think there needs to be a better scheduling tracking mechanism in place. If I decide to complete it, it will be my third time and third time paying for the same information...”
Thanks so much for taking the time to leave us a review about The CE Shop! We're glad to hear that you find our product helpful. Here at The CE Shop, we are constantly striving to provide a great customer experience to our customers, and we appreciate your feedback.
We do make sure to include the expiration date of the course at the beginning of the course, when you purchase, and when you log in but I understand the desire for reminders. I'll contact my team and see if we can set something like that up. Thank you again for the feedback.
“I have recommended The CE Shop to family and friends. I will use it for my continuing education as well since I am familiar with the way it works. There are several tech issues here and there and thankfully did not impact my due dates. I would like more videos or real-life scenarios to break up the reading.”
“The mortgage course was very well layed out and easy to understand. There were a few errors that I noticed. Most were grammatical errors and spelling errors. The practice exams are very helpful. Great way to continue studying while waiting to take the State exam. The instructor was helpful and responsive. However, they are not available on weekends.”
Thank you so much for your honest feedback, Maria! We appreciate you taking the time to let us know about your experience with The CE Shop. We're sorry to hear that customer service and technical support were not available when you needed them. That must have been very frustrating for you. Losing all your MLO hours and info because of a glitch is unacceptable. Can you tell us a bit more about what happened? We'd really like to know how to improve the program and make sure this never happens again. Please send us an email at Support@TheCEShop.com.
“The CE shop would get a perfect score if not for the fact that for whatever reason not explained ... your final exam does not allow for text to speech feature like all the rest of the exam.
As a low vision person, it becomes quite tedious to read and get thru the exam.”