Name: The CE Shop
Address: 5670 Greenwood Plaza Blvd., Suite 420, Greenwood Village, Greenwood Village
Rating: 4.82

“Never responded back to me after I had a question about completion and the CE course.”

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Posted 2 months ago

Hello. I'm sorry to hear that you never heard back from us regarding your question. I know sometimes our emails can be trapped by spam filters and that can make it look like we didn't respond. Feel free to reach out to us via the chat on our website for an immediate response.

Posted 2 months ago

“I haven’t received my Real Estate Broker License Certificate that l completed in early December. It’s almost Feb 2024.”

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Posted 2 months ago

Hello Malia. I am sorry you haven't received your certificate yet. It sounds like something is off as you should have received it before now. Could you please contact our Support Team through the chat on our site or Support@TheCEShop.com? They'll be able to help you get that sorted out.

Posted 2 months ago

“awful !!! Complete scam Would like my money back”

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Posted 2 months ago

Dear Nicholas,Thank you for taking the time to share your feedback about your experience with The CE Shop. We sincerely appreciate your honest input, and we apologize for any inconvenience or disappointment you may have encountered. We understand that you faced issues with our services and that you would like a refund. We value your satisfaction as a customer, and we want to make things right. We would love to hear more details about your specific concerns and work towards finding a resolution that meets your expectations. Could you please provide us with more information about the problems you encountered? This will greatly assist us in improving our services and preventing similar issues from occurring in the future. Once again, thank you for bringing this matter to our attention. Your feedback is important to us, and we are committed to using it to enhance our customer experience. We hope to hear from you soon and have the opportunity to make amends. Feel free to send us feedback at Support@TheCEShop.com

Posted 2 months ago

“Terrible service. I bought a package to complete my hours and wasn’t allowed to complete them causing me to miss 1 hour credit. Do not use!!! I’m sending all our new agents to a different sight.”

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Posted 3 months ago

Hello. I'm sorry to hear that you were unable to complete your courses. I'd like to help if I can. Was this a technical issue that stopped you? Please reach out to us at Support@TheCEShop.com

Posted 3 months ago

“H O R R I B L E customer service”

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Posted 7 months ago

Thank you so much, Sonjia, for taking the time to share your feedback about The CE Shop! We apologize for the poor customer service that you experienced. We take customer satisfaction very seriously and strive to get it right every time. We'd love to know more about what happened and how we can do better in addressing these issues. Can you provide a bit more information so we can look into it further? Thank you so much for your help in this matter!

Posted 7 months ago

“TERRIBLE!”

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Posted 7 months ago

Thank you so much for sharing your feedback, Tonya. We sincerely apologize for the poor experience you had while using The CE Shop. Can you tell us more about what went wrong? What could we have done differently to help make things better? We truly appreciate your time and candor and look forward to improving your experience with The CE Shop.

Posted 7 months ago

“One star. The course itself is great, but customer service gave me inaccurate information, which caused me to lose all of my progress (99%) of the course when I went to renew the course. No accountability was taken and this cost me months of work.”

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Posted 7 months ago

Hello Brandon. We're happy to hear you enjoyed the course. I did have our Support Team go through all of our recorded interactions with you and we couldn't find any examples of someone giving you incorrect information. I was able to talk to them and we've been able to offer you a refund and a small extension so you should be able to bring that course up to 100% without needing to start over again.

Posted 7 months ago

“The system did not allow me to set my credits in the right term”

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Posted 7 months ago

Thank you so much for leaving us this review, Leida, we are sorry to hear about your frustration with our system not allowing you to set your credits in the right term. We really appreciate you taking the time to let us know about your experience. Is there anything else that we can do to make things better? We would love to hear any feedback that you may have.

Posted 7 months ago

“Sadly customer service or technical Support is not existent. Terrible program. I lost all my amMLO info and hours because it was a glitch.”

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Posted 1 year ago

Thank you so much for your honest feedback, Maria! We appreciate you taking the time to let us know about your experience with The CE Shop. We're sorry to hear that customer service and technical support were not available when you needed them. That must have been very frustrating for you. Losing all your MLO hours and info because of a glitch is unacceptable. Can you tell us a bit more about what happened? We'd really like to know how to improve the program and make sure this never happens again. Please send us an email at Support@TheCEShop.com.

Posted 1 year ago

“Very unhappy, my husband and I completed 24 hours each recently and have asked you several times to give Florida what they need so we get credit for the hours and you have done NOTHING. Terry Records, Broker Records Real Estate SW Florida”

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Posted 1 year ago

Hi Terry, Thank you so much for taking the time to review The CE Shop and letting us know your experience. We deeply regret the inconvenience you have faced due to your husband and yourself not receiving credit for the 24 hours you completed. We would love to try and work to improve your experience. Can you kindly explain exactly what you need in order for Florida to recognize the hours so that you two can receive credit for them? Your feedback is very important to us, and we would love to try and make things better in a way that works for you. Thank you again for your review and for taking the time to let us know about your experience.

Posted 1 year ago

“I have tried over and over (more than 50 times) to stop receiving these emails. I tried calling customer service and was told they were not able to stop the onslaught of emails. PLEASE! Remove my email from your mass mailing lists”

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Posted 1 year ago

I want to sincerely apologize for emailing you one more time, Julia. I pull this list to ask for reviews based on customer surveys and it is separate from our marketing emails. I have asked our email marketing people to completely remove you from the system. You should not be getting any more emails now.

Posted 1 year ago

“The CE Shop demanded additional payment to renew my CA CE courses which expired during the pandemic. While I understand they need to have an expiration date per CE regulations, they are not required to charge for the renewal of the courses.”

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Posted 1 year ago

Hello Daniel. Thank you for providing that feedback. Unfortunately, we are unable to provide expired courses free of charge.

Posted 1 year ago

“After 10 yrs of working with this company and recent knowledge of how unhappy I can't fathom they are asking for a review. I had reached out to them regarding a zoom class 30 mins prior to the class starting because I had an issue logging on. . The young woman was not helpful in the least. and neither was the CE Shop. Then she told me I was not entitled to a credit after the class started and I still couldn't access it (never hanging up the phone with her the entire time When I emailed customer service regarding the no-credit issue, they didn't respond to my email. Finally when I posted a negative review elsewhere, describing what happened CE Shop commented on my review in a very insulting manner. They offered me a discount (no refund) on my next course. I had already found another company that not only offered better content, but better service. I have been an agent for over 20 yrs and you can be sure I will never give a good review and steer my contacts to another company”

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Posted 1 year ago

Hello Diane. I'm sorry to hear you had some issues with our Zoom class. I went back and listened to the phone conversation you had with our rep and they seemed like they were doing everything they could to help even though you were quite aggressive with them. We've been able to go in and add credits to your account so that you can retake this course at no cost due to the technical issues you ran into. These types of issues are not common. Out of all of our students that have completed our course over 96% reported that they would recommend it. If you have any other issues please do not hesitate to reach out to Support@TheCEShop.com.

Posted 1 year ago

“Too many emails.”

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Posted 1 year ago

Hi Joseph. Thank you for that feedback. You can always unsubscribe or manage your preferences if you would choose to receive fewer emails through the links at the bottom of our emails.

Posted 1 year ago

“The state of Illinois won't schedule me to take the test, they say to talk to the CE shop to schedule and the CE shop says to talk to the state of Illinois. So I did all of this for nothing.”

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Posted 1 year ago

“I took courses that were supposed to renew my license. These were the wrong courses. I tried to explain this to CE customer service and they said they could not help me. I asked to escalate this to management and was told someone would call new in 3 days. It has been over one month since and have not received a call. This company and their service STINKS!”

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Posted 2 years ago

Hello David. I'm sorry that the Support Team did not get back to you. It looks like an error occurred on our end. I've asked them to put the credits on your account to purchase the correct courses and fulfill your CE requirements. I apologize for the inconvenience.

Posted 2 years ago

“Purchased a three hour course that said would satisfy Law continuing education requirements then after completing and sending in certificate I was told it does not count!”

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Posted 2 years ago

Hello. I'm sorry that you ran into this issue. All of our courses are approved by each state's real estate commission, so they should all apply correctly. I'd love to look into your case to see if there is anything we can do to assist. Could you please let us know the email address associated with your account or email us at Support@TheCEShop.com with the details? Thank you.

Posted 2 years ago

“This site did not prepare me for the actual exam.”

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Posted 2 years ago

Hello Tianna. I'm sorry to hear that you didn't feel that our course adequately prepared you. Our courses are designed around the topics prescribed by each state's real estate commission and they are in alignment with the licensing exam topics. Over 76% of our students reported that they passed their exams on the first try. If you felt like certain topics were not adequately covered we'd love to get that specific feedback so we can better address it. You can always reach out to us at Support@TheCEShop.com.

Posted 2 years ago

“The second half of the required module was nothing more than CRT packaged as a CE class.”

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Posted 2 years ago

Hello Debra. I'm sorry to hear that you didn't have a good experience with our courses. It would be very helpful for us if you could provide some more specific feedback on why you didn't like our courses. We're always open to feedback and welcome any opportunity to improve. You can always reach out to us at 888.827.0777 or Support@TheCEShop.com.

Posted 2 years ago

“The course execution by CE Shop was great. The NAR decided to venture down the never abandonable slippery slope of injustice and socialism with the "Equitable outcomes" objective. That howerver is no reason a NC Brokerage course should follow. It is in fact a good reason not to follow.”

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Posted 2 years ago

Hello Jerry. I'm happy that you found our course to be great. I'm confused why we've received a negative review. We're always open to feedback and strive to improve. Could you clarify your feedback to Support@TheCEShop.com?

Posted 2 years ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

The CE Shop Reviews