BEWARE! I ordered and paid in full for a pair of glasses from this sham of a company back on 10th March only to receive an email the following day saying the frames weren't available. This in spite of the website saying they were available at the time of purchase. I have had absolutely no communication or updates for 6 weeks and when I called to enquire they were unable to give me an update. So I asked for a refund and was told they'd have to see if the glasses were in production. Then on my third call I was told that I could have a refund and that an email confirmation would be sent. 6 hours later when I called for the 6th time to check that I had been refunded I was told by the very nice sales assistant who told me she'd worked there for 23 years that she didn't have the authority to make a refund and that Emma who was likely to be stuck in a 'meeting' for another hour was the only person who could help.... POOR SERVICE, POOR COMMUNICATION, FOBBED OFF! VERY DISAPPOINTED CUSTOMER!!!!