Have to say, first time shopping with you and not a good experience. I only ordered 2 items from you on the same night. 1 was successfully delivered, whilst the other wasn't so successful. Now, I found out I have a 3rd order which I dont even know about or made a purchased on. If I didn't receive a tracking number from the the Australia post I wouldn't even made aware of it! So much confusion and complications! I know now not to give any feedback or a good rating so soon until everything have successfully processed and delivered! Not to mention the discounts that I used to purchased the item. I found out that it directly be applied from you on a refund item. I have to purchased the item at full priced, then receive it and decide if I want to keep it and then call up and get a sales refund/discount from it? So much hassle. So disappointed!