From the start of this for me - "Daniel" was my 1st point of contact - very neutral, understanding and understanding. Kane Rowley - 2nd point of contact - outstanding for professionalism, showed empathy and conducted his work in a manner of complete reassurance to myself - dealt with my matter immediately ie the same day and kept me informed every step of the way. I cannot thank your company enough for helping me with the set up and explanation of an "IVA". It has took worry and stress away from myself so I can look forward to a future that is good. Thank you again to eveybody Michelle Kay