I placed an order 15 days ago, and submitted a scan immediately, after a week, there was no update. I contacted the business multiple times to check the order status, I received one response that the scan needed to be validated. then I submitted another scan, and the third scan, that was last Tuesday, I haven't heard back from them yet. Not sure about the scan validated or not, nor the order status. I tried to call the phone number in the email, went to the voice mail directly. I wonder is this business still operating? Should I request a refund?
9 months ago
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