THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 8,102 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 8,102 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 31st May 2025

Hannah Stein

THEMAGIC5 5 star review on 18th May 2025

Michael

THEMAGIC5 5 star review on 16th May 2025

Te Paki

THEMAGIC5 5 star review on 28th March 2025

Brian

THEMAGIC5 5 star review on 19th February 2025

Anin

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product! Fit perfect right out of the box!”

Helpful Report

Posted 5 years ago

“Absolutely the best goggles and amazing customer service. I waited until there was a sale to try Magic5 for the first time, not sure if they would be worth the additional expense. When I received my goggles there was a small defect. I actually swam in them anyway and they did not leak, it was a very small defect. I reached out to the company with my experience and some pictures for feedback. They immediately responded that the defect was not acceptable and they were going to send a new pair of goggles. In about a week I received the second pair, they were flawless. After having experienced the difference in custom made goggles I cannot go back to store bought. The fit and the customer service have made me a life long customer. I’m looking forward to several more pairs.”

Helpful Report

Posted 12 hours ago

“The goggles rae high quality and fit my face perfectly. The design is very sleak, aesthetic, and when i wear it on my face, it feels very minimal and hydrodynamic. The field of view is great too and customer support through email was very quick and helpful.”

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Posted 1 day ago

“no leakage first time wearing and no extra pressure around the eye sockets.”

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Posted 1 day ago

“Espectacular, són tot el que prometen!! Molt content en la compra”

Helpful Report

Posted 1 day ago

“They fit really good on my face first time it was little bit painful because I wasn’t used to fit the goggles so perfect but now it’s awesome”

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Posted 2 days ago

“Costumer service is amazing and was very patient with me while trying to sane tme the correct nose pieces”

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Posted 6 days ago

“Good fit and view Shipping took a little bit long.”

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Posted 1 week ago

“These are the only goggles that I have found that do not leak! These goggles conform perfectly to my face and are very comfortable. Yes, I’d recommend these goggles.”

Helpful Report

Posted 1 week ago

“Die ersten beiden Male hat sie noch nicht so gut "gepasst" - aber ich glaube jetzt haben sich die Brille und ich einander sehr gut angepasst und ich merke sie beim Schwimmen gar nicht mehr. Besonders schön finde ich die Passform, und die wunderbar klare Sicht der Gläser - besonders Indoor.”

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Posted 1 week ago

“Excellent fit”

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Posted 2 weeks ago

“it was a perfect service!!! thank you for all! i like niklas!!!”

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Posted 2 weeks ago

“The swimming goggles are great, and the service is perfect and straightforward. Unfortunately, my first pair wasn’t watertight, but the team responded very quickly and made a new pair of swimming goggles for me. Thank you for that.”

Helpful Report

Posted 2 weeks ago

“Arrived nice and promptly, got them on Black Friday offer, worn once so far and the clarity and fit are great!”

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Posted 2 weeks ago

“They fit well and I don’t get the water in them like my old goggles but I did have to adjust the straps when I first got them and once I got them corrected for the proper tension ! Excellent goggles .”

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Posted 2 weeks ago

“I already had a pair of goggles which worked fairly well for me, but I saw the big discount on Magic 5 and thought, why not, let's see what this custom fitting is all about. I didn't have big expectations but they fitted surprisingly well. Several swims in, there have been no leakages, in fact I barely notice the goggles are on my face, which I believe, is the best possible feeling when wearing swim goggles. I use anti-fog spray prior to each swim and have had no issues with fogging either. However, I cannot comment if they would fog if I didn't use the spray. Also, I have not tested them outside yet, so cannot comment on the anti-glaring properties.”

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Posted 3 weeks ago

“The whole process from buying to measuring my dpec with the app to the product thst absolutely lives up to the expectations. Very very good!!!!”

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Posted 3 weeks ago

“I like the goggles I can see well and the fit is good. I just found the scanning process challenging because that took three times to work.”

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Posted 3 weeks ago

“Super Brille, endlich eine Schwimmbrille, die hält, was versprochen wird! Sehr guter Service, kompetent und schnell! Die ersten Brillen haben nicht genau gepasst, habe aber schnell neue bekommen und die passen super. Vielen lieben Dank an das TheMagic5-Team, ihr seit super!”

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Posted 3 weeks ago

“Super comfortable and no water gets in! Love them!”

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Posted 3 weeks ago

“The googles wear is very good and confortable. The blue lens gives good vision”

Helpful Report

Posted 3 weeks ago

THEMAGIC5 is rated 4.9 based on 8,102 reviews