THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 7,795 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 7,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 28th March 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They look nice and are comfortable”

Helpful Report

Posted 2 days ago

“Love the goggles! They lasted me an entire year, which is far longer than other goggles have lasted for me. Just bought my second pair. They take some adjustment and I'm sometimes getting a little water in when I quickly return my head to neutral position after a breath on one side. I think I can adjust them and fix it. The app is not so intuitive--I couldn't figure out how to remeasure my face between my last pair over a year ago and this one. Maybe my face hasn't changed in any way relevant to goggle-measurement, but I was ready to try a second scan to see. Also, the process of measuring payment with scans is not seamless--if you're logging in through the app, it's hard to get to payment, except by paying on the web site and using a pre-loaded scan. Whatever--It's worth going through the difficulty of buying the goggles to get them. Assuming I can get my current pair to work like the last ones, they are high quality, long-lasting, and require a lower tension than my old goggles.”

Helpful Report

Posted 5 days ago

“Die Schwimmbrille ist von der Passform, dem Sichtfeld, Beschlagen, … sehr gut. Dies ist schon meine dritte und sicher nicht letzte Brille. Nur schade, dass die letzte Brillenbestellung trotz Jans Vorschlag und meiner direkten Bestelländerung auf „white silver“ nicht stattfand und ich auch keine Nachricht von themagic5 bekam. Schade!”

Helpful Report

Posted 5 days ago

“the fit perfectly”

Helpful Report

Posted 1 week ago

“Die Brille passt perfekt. Leider halten sie bei mir nicht länger als ein Jahr, da die Gummis am Brillenrand reißen (bisher bei 2 Brillen, eine wurde anstandslos ersetzt). Beim letzten Kauf wollte ich einen neuen Scan durchführen, die App hat die Bestellnummer aber nicht angenommen. Fazit: Passform perfekt, Haltbarkeit ausbaufähig, Software und Bestellprozess muss dringend verbessert werden”

Helpful Report

Posted 3 weeks ago

“The fit is great”

Helpful Report

Posted 3 weeks ago

“Tailor made world 1st biometric,they look cool,most of all I adjust it so it’s watertight.Hope the magic can produce more appealing technologies so to outrun normal googles! Thanks”

Helpful Report

Posted 1 month ago

“Cool goggles, fits quit nicely, like the story and product approach. The quality of the connection of both materials needs work. It is not clean enough if you look at price/quality of the goggles.”

Helpful Report

Posted 1 month ago

“They give me clear vision and easy to fit”

Helpful Report

Posted 1 month ago

“Stylish and nice”

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Posted 1 month ago

“Deep set eyes and a bump on my nose near my eye cup make M 5s essential Still need to fidget some to get them secure, but I can't use anything else”

Helpful Report

Posted 2 months ago

“Perfect fit. Small and comfortable. Slightly disappointed that the strap had been fitted to the goggles with a twist in them which meant I had to remove the strap and install it correctly. Not a huge issue but for a quality product I expect everything to be perfect when it arrives and it’s not exactly difficult to get right if only the person who had placed the strap on the goggles has taken their time and ensured they had fitted it correctly. Had this been the case I would have scored 10.”

Helpful Report

Posted 4 months ago

“Water does not seep through”

Helpful Report

Posted 4 months ago

“the fit is amazing they really don’t leak and the straps are not that tight. the left and right sides have a tendency to separate when taking off that is the only annoyance (but it’s minor). during a swim they are fantastic”

Helpful Report

Posted 4 months ago

“They are comfortable and minimally leak.”

Helpful Report

Posted 4 months ago

“Hey fit perfect. They are looking great.”

Helpful Report

Posted 4 months ago

“They are comfortable. Fit immediately No water leak”

Helpful Report

Posted 4 months ago

“For the fit and the product it’s an absolute 5 out of 5 however I had to go two weeks without goggles due to how long it took to arrive which is why I only gave a 4 star rating. Nevertheless, we are high performing age group triathletes, some of us are going for pro cards. When I recommended them two of the other lads bought them immediately.”

Helpful Report

Posted 4 months ago

“Ottimo per il nuoto”

Helpful Report

Posted 4 months ago

“A bit finicky to get the fit and tightness right on my face, but I've been happy with them since I've figured that out.”

Helpful Report

Posted 5 months ago

THEMAGIC5 is rated 4.9 based on 7,795 reviews