Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

THEMAGIC5 Reviews

4.9 Rating 7,203 Reviews

99 %

of reviewers recommend THEMAGIC5

Company Reviews

Product Reviews

4.9

Based on 7,203 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

Write Your review

Tell us how THEMAGIC5 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

THEMAGIC5 5 star review on 18th April 2024

THEMAGIC5 5 star review on 24th March 2024

THEMAGIC5 5 star review on 11th March 2024

THEMAGIC5 5 star review on 11th March 2024

THEMAGIC5 5 star review on 23rd February 2024

Francisco Marchesani

THEMAGIC5 5 star review on 22nd February 2024

THEMAGIC5 5 star review on 15th February 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits to my face”

Posted 5 months ago

“I ordered and it took 2 months, unfortunately, the first goggles was lost, the second one came.”

Posted 11 months ago

“Good goggle and mostly nice fit but breaks quite quickly, bought 6 pairs in total, and within 6 months I had to throw away two pairs. One fogged so badly I couldn’t use anymore and one snapped. When I reached out to customer service the firstly ignored me and later told me of over tightening them and too much sun exposure, despite being used only indoor. So if they can somehow improve quality it’s a good goggle despite of my not so pleasant experience.”

Posted 11 months ago

“Comfortable but still get goggle marks!”

Posted 1 year ago

“Never leak , very comfortable.”

Posted 1 year ago

“The fit and performance of my goggles are perfect! Visibility in the water is better than any other goggles I have ever worn. The reason for 3 stars? When I tried to change my scan, I made multiple attempts to reach Customer Service by live chat, phone and email. It took one week to get a reply! Great product, poor customer service.”

Posted 2 years ago

“My first pair ever! When I swam in competition no one wore goggles!! 1961-1966”

Posted 2 years ago

“They work perfect, fit well, no pressure points and good sight”

Posted 2 years ago

“There was an issue and subsequent delay in delivery of my order. They also neglected to send the swim cap that was supposed to be part of the package. Goggles are great and although the customer service was good, a mistake was made which is disappointing but it happens.”

Posted 2 years ago

“As you instructed, the lens will fog even if I wash it in fresh water. Anti-fog effect is not excellent”

Posted 2 years ago

“I ordered my goggles June 12th. When I did not receive them, I wrote to the company and they said they were in the wrong place to go out for delivery. I received them at the end of July. Missed a few swims over the summer with them. That being said, once I used them, I thought they were great.”

Posted 2 years ago

“the order process for bundles is not straightforward.”

Posted 2 years ago

“Your survey is odd, only one page repeated 8 times and then this? I like my goggles but they do fog up, after just 26 laps. So I don't love them yet....”

Posted 2 years ago

“My 1st order didnt arrive so had to contact yourselves so my order took alot longer than i expected”

Posted 2 years ago

“At det er på dansk.”

Posted 3 years ago

“The app was rather jumpy (items didn’t stay in shopping cart, payment notice popping up every few seconds). Voucher code from email didn’t work a few times. Scan itself was very straightforward!”

Posted 4 years ago

“Need to be notified of an estimated ship date”

Posted 4 years ago

“Couldn't find a place on your web site at checkout to give the email address for the gift card I purchased. Instead it was emailed to me and I had to forward it. Possibly make this more clear.”

Posted 4 years ago

THEMAGIC5 is rated 4.9 based on 7,203 reviews