Ordered mirror online, it did not arrive on day, message from carrier said there was a problem and to contact sender (the Range) for information. For a week now I've spent 10 hours hanging on the phone waiting to speak to customer services to no avail. Got 2 email addresses, neither any good, messages keep coming back to me saying email address non exsistant. I am so angry and frustrated over this. I have left numerous messages via my online app and still no one has got back to me. I am now £55 down and no goods. SHAME ON YOU RANGE. Beware buying anything online there is no help for customers if there is a problem and local store just as un-helpful as they say nothing to do with them. I thought they were all the same company!!!!!!!!!!!