Keep well away from this company if you want to keep your sanity. I had a delivery of self build furniture 5 weeks ago. Panels were damaged and seriously bowed and some missing. A complete package was missing. All reported to customer service with dozens of photos and part numbers. They don't answer their mails for days and indeed when I eventually got through on the phone they admitted that an e mail I had sent over 3 days before hadn't even been opened as they are only allocated a certain amount of time to deal with them. When you try to chase them on the phone you can wait for over 30 minutes. When I tried to speak to a supervisor or manager I was told that "we don't have any customer facing managers" It is now 5 weeks and I have 2 bedrooms of part assembled furniture and no end in sight. I am 69 years old and have spent approx £1200 on my order and to be honest it is the worst customer service I have ever had in my life!! The company is a farce and once they have your hard earned cash they just don't care. BEWARE & STEER CLEAR.