No customer service let alone a bad one, order placed 5/12/2020 a roll of wallpaper, a delivery card was left on doorstep outside download the app as advised to rearrange a new delivery slot to be told my parcel was being returned to seller still waiting for the wallpaper or refund disgraceful service no one bothers to answer the phone or emails back get told someone will be in touch within 4 days never order online again with this company Dpd delivery service is a disgrace also not able to contact them they didn't even knock on the door let alone post the delivery card through the letter box. thankfully I used PayPal hopefully get my money back lessons learnt never again trust their online shopping system.