I visited the store in Enfield to return an item I was not happy with. I was appalled at the customer service I received. Member of staff referred to a supervisor who insisted I couldn’t return it just because I was not happy with it. When I said I was well within my rights to return it,(it was within the time frame)she just waved her hand at me and walked off. I was finally refunded but the staff attitude was appalling. I do enjoy shopping at The Range but would not recommend the Enfield branch due to bad customer service.
4 years ago
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