Total disregard for the customer needs. When making an order via your website, you have a section called "Delivery instructions". It would be good if you actually read it. My partner made an order for £300 and asked explicitly to be contacted in order to arrange a delivery date. You didn't do that and instead went ahead dispatching part of the order to DHL who then dumped it on the street while we were not at the property.
4 years ago
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