I ordered 2 wardrobes in march and when assembling we noticed some faults, i contacted the range only to be told they couldn't do anything because i had started to assemble them, i explained that one of the problems wouldn't be noticed until assembling but they were not listening, i had a problem with something a few years ago zmand was sorted straight away so i dont kniw what has happened to their customer service now but it is terrible. After ordering these wardrobes i ordered a chest of drawers seperately also in march and was told it would be delivered in june which was bad enough, then i got tokd it would be august, i have now been told it would be september, i hsve tridd to phone them but like others have said i was stuck on the phone for over half an hour with nobody answering. This is totally unexceptable but they get away with it.
3 years ago
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