Warning do not order online. I ordered a kayak that wasn’t delivered. I couldn’t get through to anyone on telephone tried numerous times. My Facebook post and messenger remain unanswered. I went to the local store and they offered to sell me another one as they had one in stock but refused to let me have one even though they could see mine had not been delivered. They then cancelled my online order on my behalf as I couldn’t do this online. Then I received an email saying I was responsible for returning the item and wouldn’t receive a refund untill they get it back. ! I Never had it and now £200 out of pocket. Waiting PayPal to sort. Nightmare company. None existent customer service and in store don’t want to know.
3 years ago
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