I ordered a large mirror online from The Range. It was to be delivered this Monday 6th September and I am still waiting for it to arrive. The couriers XDP have not updated me since 2nd Sept telling me they have my item. Have been ringing customer service and I use that term lightly at The Range for 4 days now. Finally got through to them this morning when a lady told me to ring XDP as it was not their problem anymore but I neded to take it up with the couriers. XDP charge 7p a minute for premium rate calls. I hung on for 27 minutes listening to music then I gave up. I cannot believe The Range which is a big company can treat their customers this way. No mirror and out of pocket by £65. Will NEVER order online from them again.