Ordered 2 beds, delivered on different days, the first lobbed over the hedge into the back garden and the packaging was damaged. We tried to sort out with customer service, but the system is designed to stop you talking to anyone. Having given up on that, assembly was planned for today. BUT first bed - no screws, second bed - screws loose in carton, so some missing. Really frustrating - I appreciate it’s cheap stuff from China, but at least send all of it. Will try to navigate the “customer helpline” again. Will never buy from them again.
3 years ago
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