Watford range. Ordered a bed,a Blanco wardrobe a 2 Blanco bed side units in july2021 order was taken by Jon who worked In the furniture dept said will with you in 14 days items never came on time tried to ring customer services but was on hold for over 1 hour. Any way went back to Watford store to complain customer service did not want to know and called jon down he said to follow him to his desk he said he had a special number to get thru witch he can not give to customers he sort the problem out. And they came 4 days later. I asked if he could build them he said yes he will get his brother to do and charge a small price which i agreed. At the start of August 2021 I went back to arrange a date and found out jon had a stroke managers refused to give his contact details.