I would give zero stars… customer services is absolutely diabolical. I ordered two wing chairs with footstool and they delivered the wrong items. After 40 minutes on hold I was put through to a man called Gabriel who was extremely rude and threatened to put the phone down on me. He offered no solution to my problem, told me I had to contact someone else via email and that I had to wait 4 days to be contacted back. He also told me that there is no complaints email. I’m still waiting to have the wrong chairs collected and exchanged for the right ones I ordered. Im having to store these two enormous boxes in my house while I wait for them to rectify their own mistake. I’ll never order anything from them ever again. Avoid at all cost. It’s not worth the stress. Buy from somewhere else.
3 years ago
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