Worst customer service I have ever come across. Ordered a bed and mattress in store on the Wednesday and got told it would be with me on Tuesday. Keep receiving emails and now it’s been pushed for 3 weeks! Contacted the customer service department and they won’t speak to me and just put the phone down! I would love to know what training staff go through. Management is never available as they are not customer facing! What a joke! Moved Into a property with my daughter and she has no bed or mattress! If I knew this would be my experience, I would of never ordered! Absolute joke! Can’t even speak to anyone to get a refund!
2 years ago
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