Placed a little order for Xmas. Mostly decorations for the Xmas tree. Never arrived. Contacted customer services. Told the parcel was delivered. So I emailed again. Said the parcel had not arrived. After several days. Received another e mail with a j peg attached. The photo was of someone receiving the parcel. Not my door step & ive no idea who the legs in the photo belong to . Another e mail . The response was rude & quite offensive to be perfectly honest. They demanded a photo of my door. So I did go outside & take a photo. The houses in the street all have similar door s. So another e mail. With the photo attached. About a week later another rude response. According to them it was my doorstep & that was the end of that. I’m down £40. & nothing to show for it. Avoid Avoid at all costs. They ought to be ashamed of themselves. & going to the range. Staff are rude. & throw items threw the Till so fast. That when I got home. Items were charged for twice. Just unbelievable.