DO NOT USE THIS COMPANY for online purchases!! I Bought a desk, which I paid extra for next day delivery. Didn't come next day... didn't come the following week either... I've spent a total of 8hrs on hold spread across 4 different attempts over the phone to find out what's going on, but every call was a waste of time. After 4 weeks of waiting I eventually asked for a refund, of which they obliged and told me it will take 3-5 working days for my refund to reach my account... that was TWO WEEKS AGO and still no refund. After now reading other reviews (which I wish I did beforehand) I can see this is a very common acurance. Range will happily take your money, simply not deliver your items and then make it as hard as possible to speak with them, get information and then eventually make you wait as long as possible for a refund... 2 months of my life wasted on this terrible service!