Anonymous
Horrendous costumer service, do not buy an item online, ensure you buy everything in store, as you receive more policy rights that way. I purchased a massage bed almost 2 months ago which came to my house broken. After only receiving a response today, they have asked me to wait another 2 months for a ‘possible resolution’, also insultingly offering a £10 refund for a £450 purchase. Avoid if possible !
1 year ago
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