I bought 2 tins of paint from The Range at Crown Point North 18 days ago, as my husband has hurt his shoulder , he now can't decorate, we are getting a decorator in instead, who will supply the paint, so we took the paint back today with receipt, paint unopened and unused, but sales assistant and manager wouldn't refund or issue an exchange as they said the company policy has changed, to a 14 day return instead of 28. They wouldn't even consider it, even though I explained that my daughter had had the receipt from when she came shopping with me, and that she lives in Wales, and I only got the receipt off her this weekend, so myself and husband will not be shopping there again. And we have shopped there quite alot, so cystom lost! And there is a saying that one bad shopping experience lets at least 10 other people know about it . Very true!!