Ordered a GFW side opening ottoman bed. Order was quick and easy and the bed was received in good time. However, the item is not fit for purpose. I bought this bed, as it said it had a lining at the bottom, but the flimsy lining that should have been attached by velcro to the bed was totally out of line and could not be attached. If we could have attached it, I can't see how it would have carried any weight. As the bed was needed that night, we decided to tolerate this. However, upon full assembly, we realised the corner plates inside the bed were out of place and were not supporting the top of the bed. We were forced to use the bed, but I complained to The Range and explained that we would have to correct the corner plates and add a sturdy base. They said did we want to return it? Obviously we couldn't as it was now assembled. After over 2 weeks, still no resolution from the Range. Very disappointed and will not be buying anything from them again.
7 months ago
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The Range has a 1.4 average rating from 1,792 reviews

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