I ordered a Padstow patio table with four chairs expecting a 3 of day delivery from your Worcester store, the table turned up 6 days later the chairs 3 days after that. In the meantime I had to go back to the store to pick up the umbrella myself. I then made the mistake of ordering a gazebo bar from the same store, again expecting a 3 day delivery because surely I wouldn't be messed around again. Alas 9 days later and XL logistics your delivery people have just phoned me to say my (late) scheduled delivery will not take place until tomorrow afternoon. My conclusion, having belated read the reviews, is that your service is not fit for purpose.