Worst customer service I have ever received! Lost over 6 hours on several calls to customer service 'helpline' which ironically offers no help at all. Several emails sent with no responses and now filed a complaint...yet again no reply. They now owe me over £700 in refunds for 3 returned orders (returned due to damaged/missing/poor quality parts) 1 order was not even delivered as I cancelled it prior and they still owe me refund for this from 3 weeks ago. This whole debacle has gone on for several weeks with nothing resolved. Never shop there again and advise you to avoid at all costs, they sell rubbish quality items and the service is absolutely appalling.
1 year ago
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