Oh dear, absolute shambles. Ordered 2 items, first item delivered within 5 days. However, 2nd item is a far different story. I received a despatch email from The Range stating my item had been despatched to Yodel as the delivery company. Yodel have the item on their website - stating “With Sender” - this remains the case many days later. Spoke with Yodel, they confirmed the parcel has not been released to them. I’ve phoned The Range twice, each time told to wait another 4 days for their affiliate to respond. My contact is with The Range not an affiliate, they aren’t interested apart from saying wait another 4 days. I asked why The Range sent an despatch email when it hadn’t - only response to both my phone calls is their stock answer “wait 4 days” so that’s 8 days so far. How many more 4 days am I expected to wait ?
1 year ago
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