The price on the shelf, despite being the correct item described, was not honoured at the checkout. It was not a misplaced item, it was the correct item, priced £13.50 but at the checkout it was £27.00. Customer services said that it didn’t matter what the price on the shelf said, it was the till price that mattered. Why bother to put up prices at all if they are going to charge you a whole lot more when you buy the item? I left the item and will consider very carefully before shopping at the Range again if that is their policy.
1 year ago
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