Anonymous
Will never use again, but they wouldn’t care anyway but the treatment as a customer was disgraceful. To start ordered items they turned up rusty reported straight away and took 3 months after 100 emails and numerous calls for the items to be collected. It also turned out the contact I was emailing was with the company who supplied the goods, even though the email said it was from The Range it wasn’t. There was 6 promised collections that never happened and finally on the 7th they were collected. I had to take the days off work and out of these 7 days 4 were unpaid days but they will not pay any compensation for my lost earnings. Also when I asked my bank to help with the refund they kept replying to my bank saying it was because I wouldn’t dismantle the goods (liars) which we did (once confirmation on our rights if there was any damage when dismantling the items) before the first failed collection BUT it turns out they were having issues with their couriers. So not our fault YOU as a company are at fault.
7 months ago
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The Range has a 1.4 average rating from 1,895 reviews

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