Exceptionally Poor Customer Service and Non-Delivery Dealing with this company's customer service was an unhappy experience I had recently, and I have to admit it was appalling. In order to inquire about the non-receipt of my item, I had to call them several times. Whenever I did, I received extremely aggravating responses that were neither helpful nor beneficial. I tried to contact the company and voice my issues, but they didn't really help in any way. The answers I got appeared uninformed, impersonal, and unconcerned about my predicament. Rather than a person who could relate to the urgency and aggravation of a missing item, I felt as like I was speaking with automated, pre-written words. The thing I ordered never arrived, which made the situation worse. This is wholly unacceptable, and the customer support team's failure to address the issue simply made me feel even more unsatisfied with this business in general. Spending hard-earned cash on a product just to receive such a poor quality of service is depressing. I urge prospective buyers to carefully consider their options before making a purchase from this business. It's an experience I wouldn't wish upon anyone due to the combination of subpar customer service and the product not being delivered. Avoid the trouble and look into options with a more solid reputation for satisfied clients.