Received a very damaged oven. Contacted the range to try and get a replacement. I was sent a link on info on how to return it which says I have to pay for the postage costs and insurance (at great cost because it’s very heavy) myself which aren’t refundable. I surely shouldn’t have to pay a thing, let alone upwards of £50 for postage and insurance to get a replacement for something I received damaged?!? Still awaiting a response so at present no refund or new oven. After shopping with the range on several occasions would definitely not recommend after this
1 year ago
The Range has a
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