I recently moved house and place a fairly large online order. I received no confirmation that this order had confirmed and having contacted The Range, was advised that it would not complete because I'd put the wrong address on it (my fault entirely!). On this advice, I placed another online order to my new, correct address which was successful. Later that day, I had a confirmation that my original, incorrect order had confirmed and had been successful.
As a result of this, I have been charged twice and have had deliveries sent to my old address where I no longer live. Despite notifying the range immediately, I have received next to no support from them, having to ring around the 4 different courier companies delivering these parcels myself and attempt cancel the deliveries. I will presumably have to pay for the return of these parcels which were delivered when I was advised that they would not be! I cannot fault the order which was correctly placed, however based on the issues I had and lack of support, I would definitely recommend against using the Range marketplace!
1 month ago
The Range has a
1.4
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