Awful customer service.
I bought a bbq smoker. The lid doesn't fit correctly. There is a gap meaning it can't smoke meat.
I attempted to contact them on live chat, but there was no answer.
I am now on an email thread with them. The responses from the company are taking 24hrs.
I need this issue solving ASAP. There is no phone number to contact them and they are absolutely useless at responding.
1 day ago
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