Awful customer service along with cheap, poor quality marketplace goods. I’m not quite sure how The Range has gone downhill so quickly. I placed my order, received my goods, all in good time. The goods are cheaply made and not fit for purpose(recliner outdoor chair seat pads). I contacted customer service, who advised I could return the cushions but at my expense of £5. Now it’s not the £5, that gets me. It’s the audacity to send me poor items and have the pleasure in paying to return them. It’s now been 18 days emailing back & forth, and now awaiting address to make a formal complaint. Poor show The Range, I thought you were better than that. Breach of contact, and against the law too.