Avoid Buying from This Site — Misleading Marketplace and Poor Service I strongly advise against buying anything online from this site. My experience has been deeply disappointing and feels very much like drop-shipping disguised as retail. I placed an order expecting to receive my item through a reputable retailer. However, not only have I not received the item, but I was also told it had been delivered — which it clearly wasn't. When I raised the issue, I was told it's the retailer’s responsibility, not theirs. Only then was I informed that: "Although you placed the order on our website, the product page states it is Sold and Dispatched by The Range Marketplace Retailer Partner. According to our terms and conditions, returns, cancellations, and refunds must be handled by the Retailer Partner. Your contract of sale is with them, not us." Shockingly, I discovered after the fact that the actual seller was Tandem Group Trading Ltd — this was not made clear at the time of purchase or on the order confirmation I received. This entire setup is misleading. There's no transparency during checkout about who you’re really buying from, and once there's a problem, they wash their hands of any responsibility. The customer service has been abysmal, and I feel completely let down. I wouldn't trust them with another order.