No problem with the store. Obviously gets busy at times, and isles get cluttered. Have used the Hereford store a lot over the years, but recently two members of staff seemed very rude, no cheerfulness or communication. The one member of staff Courtney gave stares and rolled her eyes, when we had just gone through the till (there was another costumer waiting right beside us) she then went on to her phone. We have found there are a few members of staff including Courtney that seem to just hang out at the tills talking. We have started using this shop less, and will be using home bargains and b n m more.