I went in The Range website and bought chopping board for 12.99 . I made a payment to the range through the range website. I had no idea that of anything about range market place . The chopping board said 40 cm which was what I wanted, but when it came, it was 50 cm long and too big. I am an elderly disabled pensioner and found it hard to carry it all back to the range shop to take it back and then told her I can’t take it back to the range because of the marketplace which I had never previously heard of. I assumed I was buying it from the range after following instructions. It cost me £6 to send it back definitely won’t be using that service again other stores like next sell things for other people, but happy to take it back to the store as our John Lewis very disappointed in the range where I have been a really good customer for many years . I know you will tell me that well it’s your fault because you bought it through the range marketplace but really not happy with your service As it stands, it has cost me £13 for the chopping board and £6 to send it back and I haven’t seen any of the money back so far Sarah Roseman