I ordered and paid £299 online for a chair that should have been delivered the same week. So far Ive made 5 phone calls to customer service. One to the courier. Two complaint emails both unanswered. The current situation is that they have no idea where the chair is and they are out of stock now. They are currently taking 3 days to do dearches to try to find missing chair and will phone me tomorrow. The service is appalling.
8 years ago
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