WARNING. IF YOU ORDER ONLINE, THEY DO NOT HAVE TO SEND WHAT YOU ORDERED OR PAID FOR. This company has no customer service or corporate responsibility. Little more than a scam. They sent me 8 curtains in a colour I didn't order. I tried to call 'Customer Services' for 5 days. After 35 mins on hold (no wonder, I realised why they are so busy) I got through to be told they do not guarantee either the style or colour you will be sent. I said that this was ridiculous for home decor items where the colour is crucial. The said their Terms say that they do not have to send what you order. I should repeat that: THEY DO NOT HAVE TO SEND WHAT YOU ORDER & PAY FOR. This is their T&C;s. So you will get any style or any colour and when you try to return, you cannot do it to any of their stores and you have to pay to send back to them. THEIR ONLINE COMPANY IS LITTLE MORE THAN A SCAM. This means that for those poor customers who cannot get to a store or need something they don't have in stock, they till take your money and don't have to send what you ordered. Then you will pay them to send it back. I asked to call their CEO's Chris Dawson and Nigel Oddie. I was told by Jill, their receptionist that the CEO's aren't back for 2 weeks, do not have any assistants and do not have an email as they don't use email. Seriously??????????? I recorded the conversation as it must surely be a joke....................